Last Updated: August 2026. This Privacy Policy governs the collection, processing, and protection of user data across B2B PAN Services, E-KYC, Wallet Management, and Utility Services provided by APEX PAN SERVICE.
1. Information We Collect
To provide seamless B2B PAN card processing, UTI & NSDL E-KYC verification, wallet services, and account management, we collect the following types of information:
- Personal Identification Details: Owner Name, Shop Name, Date of Birth, Gender, Mobile Number, Email Address, Aadhaar Number, and PAN Number.
- Business & Financial Details: Business Address, State, PIN Code, Wallet Balance, Transaction Records, and Payment Reference IDs.
- Technical & Log Data: IP Address, Device Identifiers, Browser Type, Access Timestamps, and Authentication Logs for security compliance.
2. How We Use Your Information
We strictly utilize user data for official B2B operational and compliance requirements, including:
- Processing NSDL & UTI PAN card applications, correction requests, and E-KYC validations.
- Managing wallet top-ups, transaction ledger entries, and automated commission payouts.
- Verifying user credentials and enforcing OTP-based multi-factor authentication (MFA).
- Communicating critical service alerts, application updates, and security notices via SMS and Email.
- Preventing fraud, unauthorized access, and maintaining audit trails mandated by government regulations.
3. Data Protection & Security Standards
We enforce strict bank-grade encryption protocols and infrastructure safeguards:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected using 256-bit SSL encryption.
- Access Controls: Role-based access controls (RBAC) ensure that sensitive applicant data is accessible only by authorized verification personnel.
- Zero Unauthorized Sharing: We NEVER sell, rent, or trade your personal or customer data to third-party marketing companies.
4. Disclosure to Authorized Partners
Information may be transmitted solely to authorized government bodies and API partners essential for service execution, such as NSDL (Protean), UTIITSL, and authorized banking gateways for transaction settlement.
5. Data Grievances & Contact Information
If you have any questions, privacy concerns, or data requests regarding this policy, please reach out to our Support Team:
- Platform Name: APEX PAN SERVICE
- Email Support: support@apexpan.in
- Phone Support: +91 9800000000
- Office Address: India