Terms & Conditions

User agreement and terms of service for APEX PAN SERVICE.

Please read these Terms & Conditions carefully before registering or using any B2B PAN Services, E-KYC, Wallet, or Recharge features offered by APEX PAN SERVICE.

1. Account Eligibility & Registration

By registering an account on APEX PAN SERVICE, you agree that:

  • You are an authorized retailer, distributor, or business entity operating in compliance with local laws.
  • You must provide accurate, complete personal and business details during registration (Name, Mobile, Email, PAN, Aadhaar, Shop Address).
  • You are solely responsible for maintaining the confidentiality of your login credentials, OTPs, and transaction PINs.

2. PAN Card & E-KYC Service Guidelines

Our portal facilitates NSDL & UTI PAN Card processing, E-KYC verification, and document management under the following rules:

  • Retailers and agents must submit valid, clear, and authentic applicant documents. Submission of fraudulent or forged documents is strictly prohibited.
  • Application processing timelines (E-KYC instant vs manual verification) are subject to NSDL/UTI server response times.
  • Users are responsible for ensuring that all data entered (Aadhaar number, DOB, Name spelling) matches government documents exactly.

3. Wallet Usage & Transactions

Wallet balances added to your account are intended exclusively for service usage on our portal:

  • Funds added to the wallet must be utilized for PAN applications, coupon purchases, UTI PSA activations, or utility recharges.
  • Users must ensure sufficient balance prior to initiating any transaction request.
  • All transaction logs, acknowledgment numbers, and payment references generated by the portal are stored for security audits.

4. Prohibited Activities & Account Suspension

APEX PAN SERVICE reserves the right to suspend or terminate accounts engaging in:

  • Submission of invalid or manipulated documents.
  • Attempted unauthorized access, automated bot queries, or API tampering.
  • Sharing account access or OTPs with unauthorized third parties.

5. Contact & Support

For any queries or legal clarifications regarding these terms, please contact our support desk:

  • Platform Name: APEX PAN SERVICE
  • Email Support: support@apexpan.in
  • Phone Support: +91 9800000000
  • Office Address: India